{"id":14206,"date":"2018-07-06T12:37:35","date_gmt":"2018-07-06T12:37:35","guid":{"rendered":"http:\/\/demo.handyman-services.cmsmasters.net\/?page_id=14206"},"modified":"2026-01-14T15:30:57","modified_gmt":"2026-01-14T15:30:57","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/serviceraju.com\/blog-news\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h4 class=\"\"><strong data-start=\"315\" data-end=\"334\">Effective Date:<\/strong>\u00a005-06-2024<\/h4>\n<p data-start=\"350\" data-end=\"781\">Welcome to the Privacy Policy of\u00a0<strong data-start=\"383\" data-end=\"417\">Helper Fox On Time Service Co.<\/strong>\u00a0(operating under the brand name\u00a0<strong data-start=\"450\" data-end=\"466\">Service Raju<\/strong>) (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;). Your privacy and data security are of utmost importance to us. This Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile applications, and other platforms (collectively, the \u201cPlatform\u201d) or access our home services (\u201cServices\u201d).<\/p>\n<p data-start=\"783\" data-end=\"896\">By using our Platform and Services, you agree to the collection and use of your data as described in this Policy.<\/p>\n<h4 class=\"\"><b>1. Scope and Consent<\/b><\/h4>\n<p data-start=\"929\" data-end=\"1119\">This Policy applies to all users, customers, and service professionals interacting with our Platform and Services. \u201cYou\u201d refers to the end-user who accesses or uses our Platform or Services.<\/p>\n<p data-start=\"1121\" data-end=\"1292\">We may update this Policy periodically. We encourage you to review it regularly. Your continued use of our Services after updates indicates your acceptance of any changes.<\/p>\n<h4 class=\"\"><b>2. Information We Collect<\/b><\/h4>\n<p data-start=\"1330\" data-end=\"1419\">We collect the following categories of personal data to provide and improve our Services:<\/p>\n<ul data-start=\"1421\" data-end=\"1934\">\n<li data-start=\"1421\" data-end=\"1499\">\n<p data-start=\"1423\" data-end=\"1499\"><strong data-start=\"1423\" data-end=\"1447\">Contact Information:<\/strong>\u00a0Name, address, email, phone number, and location.<\/p>\n<\/li>\n<li data-start=\"1500\" data-end=\"1568\">\n<p data-start=\"1502\" data-end=\"1568\"><strong data-start=\"1502\" data-end=\"1522\">Account Details:<\/strong>\u00a0Username, profile picture, and preferences.<\/p>\n<\/li>\n<li data-start=\"1569\" data-end=\"1700\">\n<p data-start=\"1571\" data-end=\"1700\"><strong data-start=\"1571\" data-end=\"1600\">Service Interaction Data:<\/strong>\u00a0Details of bookings, service requests, feedback, communication history, and payment transactions.<\/p>\n<\/li>\n<li data-start=\"1701\" data-end=\"1848\">\n<p data-start=\"1703\" data-end=\"1848\"><strong data-start=\"1703\" data-end=\"1722\">Technical Data:<\/strong>\u00a0IP address, device type, browser details, location data, and usage patterns collected via cookies and similar technologies.<\/p>\n<\/li>\n<li data-start=\"1849\" data-end=\"1934\">\n<p data-start=\"1851\" data-end=\"1934\"><strong data-start=\"1851\" data-end=\"1877\">Marketing Preferences:<\/strong>\u00a0Your choices about receiving promotional communications.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1936\" data-end=\"2064\">We may also collect aggregated and anonymized data for analytical and research purposes, which does not personally identify you.<\/p>\n<h4 class=\"\"><b>3. How We Collect Information<\/b><\/h4>\n<ul data-start=\"2106\" data-end=\"2459\">\n<li data-start=\"2106\" data-end=\"2229\">\n<p data-start=\"2108\" data-end=\"2229\"><strong data-start=\"2108\" data-end=\"2130\">Directly from You:<\/strong>\u00a0When you register, book services, communicate with us, or participate in surveys and promotions.<\/p>\n<\/li>\n<li data-start=\"2230\" data-end=\"2345\">\n<p data-start=\"2232\" data-end=\"2345\"><strong data-start=\"2232\" data-end=\"2250\">Automatically:<\/strong>\u00a0Through cookies, web beacons, and tracking technologies when you interact with our Platform.<\/p>\n<\/li>\n<li data-start=\"2346\" data-end=\"2459\">\n<p data-start=\"2348\" data-end=\"2459\"><strong data-start=\"2348\" data-end=\"2371\">From Third Parties:<\/strong>\u00a0Such as analytics providers, payment gateways, public directories, or trusted partners.<\/p>\n<\/li>\n<\/ul>\n<h4 class=\"\"><b>4. Purpose of Data Use<\/b><\/h4>\n<p data-start=\"2494\" data-end=\"2521\">We use your information to:<\/p>\n<ul data-start=\"2523\" data-end=\"2907\">\n<li data-start=\"2523\" data-end=\"2576\">\n<p data-start=\"2525\" data-end=\"2576\">Provide and personalize the Services you request.<\/p>\n<\/li>\n<li data-start=\"2577\" data-end=\"2632\">\n<p data-start=\"2579\" data-end=\"2632\">Verify your identity and process payments securely.<\/p>\n<\/li>\n<li data-start=\"2633\" data-end=\"2724\">\n<p data-start=\"2635\" data-end=\"2724\">Communicate service updates, confirmations, and promotional offers (with your consent).<\/p>\n<\/li>\n<li data-start=\"2725\" data-end=\"2790\">\n<p data-start=\"2727\" data-end=\"2790\">Improve and develop new services and the Platform experience.<\/p>\n<\/li>\n<li data-start=\"2791\" data-end=\"2840\">\n<p data-start=\"2793\" data-end=\"2840\">Comply with legal and regulatory obligations.<\/p>\n<\/li>\n<li data-start=\"2841\" data-end=\"2907\">\n<p data-start=\"2843\" data-end=\"2907\">Prevent fraud and protect the security of our users and systems.<\/p>\n<\/li>\n<\/ul>\n<h4 class=\"\"><b>5. Cookies and Tracking Technologies<\/b><\/h4>\n<p data-start=\"2956\" data-end=\"3083\">Cookies are small data files stored on your device that help us recognize returning users and enhance your browsing experience.<\/p>\n<p data-start=\"3085\" data-end=\"3103\">We use cookies to:<\/p>\n<ul data-start=\"3105\" data-end=\"3237\">\n<li data-start=\"3105\" data-end=\"3153\">\n<p data-start=\"3107\" data-end=\"3153\">Remember your preferences and login details.<\/p>\n<\/li>\n<li data-start=\"3154\" data-end=\"3198\">\n<p data-start=\"3156\" data-end=\"3198\">Analyze site traffic and usage patterns.<\/p>\n<\/li>\n<li data-start=\"3199\" data-end=\"3237\">\n<p data-start=\"3201\" data-end=\"3237\">Deliver personalized advertisements.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3239\" data-end=\"3366\">You can manage your cookie preferences via your browser settings; however, disabling cookies may affect Platform functionality.<\/p>\n<h4 class=\"\"><b>6. Sharing Your Information<\/b><\/h4>\n<p data-start=\"3406\" data-end=\"3478\">We do\u00a0<strong data-start=\"3412\" data-end=\"3419\">not<\/strong>\u00a0sell your personal data. We may share your data only with:<\/p>\n<ul data-start=\"3480\" data-end=\"3776\">\n<li data-start=\"3480\" data-end=\"3541\">\n<p data-start=\"3482\" data-end=\"3541\"><strong data-start=\"3482\" data-end=\"3507\">Service Professionals<\/strong>\u00a0providing services you request.<\/p>\n<\/li>\n<li data-start=\"3542\" data-end=\"3598\">\n<p data-start=\"3544\" data-end=\"3598\"><strong data-start=\"3544\" data-end=\"3568\">Affiliated companies<\/strong>\u00a0within our corporate group.<\/p>\n<\/li>\n<li data-start=\"3599\" data-end=\"3709\">\n<p data-start=\"3601\" data-end=\"3709\"><strong data-start=\"3601\" data-end=\"3632\">Trusted third-party vendors<\/strong>\u00a0for platform hosting, payment processing, customer support, and analytics.<\/p>\n<\/li>\n<li data-start=\"3710\" data-end=\"3776\">\n<p data-start=\"3712\" data-end=\"3776\"><strong data-start=\"3712\" data-end=\"3733\">Legal authorities<\/strong>\u00a0when required by law or to protect rights.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3778\" data-end=\"3866\">All third parties are contractually obligated to keep your data confidential and secure.<\/p>\n<h4 class=\"\"><b>7. Your Rights and Choices<\/b><\/h4>\n<ul data-start=\"3905\" data-end=\"4284\">\n<li data-start=\"3905\" data-end=\"4012\">\n<p data-start=\"3907\" data-end=\"4012\"><strong data-start=\"3907\" data-end=\"3933\">Access and Correction:<\/strong>\u00a0You have the right to access and update your personal data by contacting us.<\/p>\n<\/li>\n<li data-start=\"4013\" data-end=\"4139\">\n<p data-start=\"4015\" data-end=\"4139\"><strong data-start=\"4015\" data-end=\"4037\">Marketing Opt-Out:<\/strong>\u00a0You may opt out of marketing emails at any time via unsubscribe links or by contacting us directly.<\/p>\n<\/li>\n<li data-start=\"4140\" data-end=\"4284\">\n<p data-start=\"4142\" data-end=\"4284\"><strong data-start=\"4142\" data-end=\"4160\">Data Deletion:<\/strong>\u00a0You can request deletion of your account and personal data, subject to retention of transaction records as required by law.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4286\" data-end=\"4397\">Please contact us at\u00a0<a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"4307\" data-end=\"4364\">contact@serviceraju.com<\/a>\u00a0to exercise any of these rights.<\/p>\n<h4 class=\"\"><b>8. Data Security<\/b><\/h4>\n<p data-start=\"4426\" data-end=\"4597\">We implement robust security measures, including encryption, secure servers, and access controls, to protect your data from unauthorized access, alteration, or disclosure.<\/p>\n<p data-start=\"4599\" data-end=\"4710\">Please keep your account credentials confidential and notify us immediately if you suspect unauthorized access.<\/p>\n<h4 class=\"\"><b>9. Data Retention<\/b><\/h4>\n<p data-start=\"4740\" data-end=\"4882\">We retain your personal data only as long as necessary to fulfill the purposes described, comply with legal requirements, or resolve disputes.<\/p>\n<h4 class=\"\"><b>10. International Data Transfers<\/b><\/h4>\n<p data-start=\"4927\" data-end=\"5107\">As a growing platform, your data may be stored and processed outside your country of residence. By using our Services, you consent to such transfers in accordance with this Policy.<\/p>\n<h4 class=\"\"><b>11. Business Changes<\/b><\/h4>\n<p data-start=\"5140\" data-end=\"5316\">In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of business assets. We will notify you if such changes affect your data.<\/p>\n<h4 class=\"\"><b>12. User-Generated Content<\/b><\/h4>\n<p data-start=\"5355\" data-end=\"5560\">Any content you submit to the Platform (reviews, comments, images) may be publicly visible. Please avoid sharing sensitive personal information and understand we are not responsible for third-party misuse.<\/p>\n<h4 class=\"\"><b>13. Children\u2019s Privacy<\/b><\/h4>\n<p data-start=\"5595\" data-end=\"5725\">Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.<\/p>\n<h4 class=\"\"><b>14. Changes to This Policy<\/b><\/h4>\n<p data-start=\"5764\" data-end=\"5951\">We may update this Policy from time to time. Updates will be posted on this page and communicated as appropriate. Continued use of our Services indicates acceptance of the revised Policy.<\/p>\n<h4 class=\"\"><b>15. Contact Us<\/b><\/h4>\n<p data-start=\"5978\" data-end=\"6076\">For any questions or concerns regarding this Privacy Policy or your personal data, please contact:<\/p>\n<p data-start=\"6078\" data-end=\"6219\"><strong data-start=\"6078\" data-end=\"6127\">Helper Fox On Time Service Co. (Service Raju)<\/strong><br data-start=\"6127\" data-end=\"6130\" \/>Email:\u00a0<a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"6137\" data-end=\"6194\">contact@serviceraju.com<\/a><br data-start=\"6194\" data-end=\"6197\" \/>Phone: +91 99645 44445<\/p>\n<hr data-start=\"6221\" data-end=\"6224\" \/>\n<p data-start=\"315\" data-end=\"348\">\n<p data-start=\"6226\" data-end=\"6320\"><em data-start=\"6226\" data-end=\"6320\"><b>Thank you for trusting Service Raju for your home service needs. Your privacy matters to us.<\/b><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date:\u00a005-06-2024 Welcome to the Privacy Policy of\u00a0Helper Fox On Time Service Co.\u00a0(operating under the brand name\u00a0Service Raju) (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;). Your privacy and data security are of utmost importance to us. This Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile applications, and other&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14206","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/serviceraju.com\/blog-news\/wp-json\/wp\/v2\/pages\/14206","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serviceraju.com\/blog-news\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/serviceraju.com\/blog-news\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/serviceraju.com\/blog-news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/serviceraju.com\/blog-news\/wp-json\/wp\/v2\/comments?post=14206"}],"version-history":[{"count":0,"href":"https:\/\/serviceraju.com\/blog-news\/wp-json\/wp\/v2\/pages\/14206\/revisions"}],"wp:attachment":[{"href":"https:\/\/serviceraju.com\/blog-news\/wp-json\/wp\/v2\/media?parent=14206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}